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Alexa Fukuoka

Communications Expert

About

  • Name: Alexa Fukuoka
  • Location: Fukuoka, Japan

Introduction

I am currently the International PR Representative for Startup City Fukuoka. This role has allowed me to interview innovators, create content for every aspect of a city-sponsored website, and connect with startups around the world. In addition to this role as it is only part-time, I’m able to advise startups and freelance for several incredible businesses.


Alexa Fukuoka

Favorite Quotes

  • "She seems to be able to find the white space that exists in the organization and takes the initiative to connect those disjoint pieces. Additionally she has the perspective and takes ownership of issues to ensure they are getting done, with little to no direction."

    - Rob (Manager)
  • "Wow...now that's what I call great customer service!...Keep up the great service."

    - Anna (Customer Service)
  • "Alexa's performance exceeded all expectations and I know from past experience of working with her that she is a top and dedicated performer...One of Alexa's strengths is her ability to be proactive, stay on top of tasks, and deliver on-time."

    - Palma (Manager)

Experience

U.S. Consulate of Fukuoka

Grant Recipient

July 2019 - Current
Discussion leader for a six-session series on American cinema.
Grant Title: Opportunities for Leading English Education Programs in Kyushu/Yamaguchi Region
Platin.io

Senior Relationship Manager

June 2018 - Current
As Relationship Manager for Platin™, I help to build strong connections with our community as well as Platin™ partners. A few of my responsibilities include:
  • Relationship Manager – I guide collaborators through the process of engagement with our team.
  • Community Manager – Through creating clear communications for our social channels, I engage with the public and help them understand just how much they can achieve using Platin™. 
  • Content Creator – I develop original and engaging content to educate people about Platin™ and break down the barriers that exist when adopting new technology.
U.S. Consulate of Fukuoka

Grant Recipient

October 2018 - October 2018
Recipient of Grant – Opportunities for Leading English Education Programs in Kyushu/Yamaguchi Region
Co-presenter for a three-session workshop sponsored on the following topics:
  • Session 1: Networking and Digital Professionalism
  • Session 2: Crafting a Resume
  • Session 3: How to Interview
Startup City Fukuoka

International PR Representative

May 2017 - Current

I work closely with startup founders, employees, and enthusiasts to create a global awareness of Fukuoka’s startup community. From interviewing founders for Facebook videos to writing in-depth company profiles, I work to make our startups shine on the global stage. Below is some of the content that I have created for Startup City Fukuoka.

  • Startup City Fukuoka – I create all of the content and articles for this site (visit the site).
  • Matchup Fukuoka – I revised many of this site’s profiles to create native-level English profiles from translated drafts (visit the site).
  • Startup City Fukuoka Facebook – I help to manage the organization’s Facebook page (visit the page).

As a result of my work in this role, I have also been given the opportunity to work on the Fukuoka Smart East initiative. I created a tagline and brief project summary for Fukuoka Mayor Takashima to present at international events. 

Disability Awareness Advocate

Writer

2016 - Current

I’m also a passionate disability advocate. Below are a few of the articles that I’ve written about living with limited vision.

  • The Eternal Hunt For A Hidden Bathroom for Accessible Japan – click to read
  • Practicing Yoga in Japan Changed My Outlook on Going Blind Article for Tokyo Yoga – click to read
  • Blog Manager for Userway.org – click to read
  • Traveling to Vietnam and Cambodia Article for Disability Horizons – click to read
  • Backpacking in Burma Article for Disability Horizons – click to read
  • Becoming an Expat in Japan Article for Disability Horizons – click to read
Qurate Inc.

Media Coordinator & Head of Content

December 2015 - January 2018

This role allowed me to help a growing startup create their organizational voice, define content goals, and build their overall brand. I helped to create the foundational content that the company used (and in some cases still uses) to pitch their vision to new clients and potential investors at international events.

Edanz Group (Japan Office)

Marketing and Content Specialist

June 2014 - July 2015

As the Marketing and Content Specialist, I helped this global team unite its onsite staff and remote employees. I also worked to unify internal and external communications while helping to boost the company’s outreach efforts. In this position I was tasked with: 

  • Crafting a social media strategy
  • Strengthening communications among international offices
  • Creating marketing materials
  • Developing communications strategies
  • Developing PR materials
  • Creating weekly and monthly internal newsletters
The Software Engineering Institute’s Emerging Technology Center

Communications Coordinator

July 2013 - June 2014

I was brought over to the newly formed SEI Emerging Technology Center in July of 2013 to help them develop an internal and external content strategy. In this role, I managed the following tasks:

  • Acted as the point-of-contact for all Center communications/
  • Built an internal and external web presence using CommonSpot, SharePoint, and Wiki.
  • Created a print media campaign to showcase the Center to potential customers.
  • Wrote and edited all print and web materials for the technical staff.
  • Developed a branding and messaging concept.
The Software Engineering Institute’s Director’s Office

Senior Technical Editor

January 2012 - June 2013

I began my term in this rotating position with the Director’s Office in January of 2012. My role was to provide sole editorial support for CEO, COO, and CTO. While in this role I accomplished the following: 

  • Produced over 50 executive speeches 
  • Led the design and execution of a communications strategy for Institute reorganization 
  • Managed daily document editing requests from programs 
  • Worked across programs to develop cohesive Institute-wide documents
  • Produced copy for and developed promotional materials such as pamphlets and postcards 
  • Compiled and edited technical documents with strict deadlines 
  • Worked with authors to improve document clarity and quality 
  • Created, improved, and documented procedures 
  • Assisted in planning and executing executive meetings

I also teamed with the Organizational Effectiveness Group to assist with workforce development activities in support of the strategic direction of the organization. These projects included: 

  • Organizing an Institute-wide Research Review event and creating a companion information booklet 
  • Establishing a New Employee Onboarding Program and creating a companion sourcebook
The Software Engineering Institute’s CERT Program

Technical Editor

January 2011 - December 2012

During my time as a technical editor for the CERT Division, I worked on the following: 

  • Co-authored two US-CERT Informational Papers 
  • Primary editor of CERT/CC and Insider Threat blogs 
  • Edited documents, slides, marketing materials, articles, and papers 
  • Worked closely with authors to improve documents from an editorial perspective 
  • Wrote reference documents for communications team members

I held this position as an intern from May 2009 until December 2010 when I was hired full-time.

Education

Carnegie Mellon University

MA Professional Writing

2009 - 2010
  • Graduated from CMU’s MAPW 4+1 accelerated masters program 
  • Final QPA: 3.8
Carnegie Mellon University

BA in Professional Writing

2005 - 2009
  • Member of Lambda Sigma Honor Society (Fall 2006/Spring 2007) 
  • Dozzi Summer Internship Scholarship Winner (Summer 2007) 
  • Member of Phi Kappa Phi Honors Society (Spring 2008) 
  • Division of International Programs Scholarship (Summer 2008)
  • H&SS Study Abroad Scholarship (Summer 2008) 
  • Undergraduate Representative for H&SS College Council (Fall 2008) 
  • Graduated with Carnegie Mellon University Honors (Spring 2009) 
  • Final QPA: 3.7 (Spring 2009)
Professional Development

Continuing Education

2011 - Current
  • University of Pittsburgh Katz School of Business, Project Management Institute Completing coursework towards a Certificate in Project Management Courses completed: 
    • Project Management Overview (1/21/2014)
    • Project Scope and Quality Management (3/14/2014) 
  • Mediabistro Speechwriting Course (3/4/2013 – 4/4/2013) 
  • “The 2012 Speechwriters and Executive Communicators Conference” 
    (4/14/2012 – 4/16/2012) 
  • SharePoint 2010 Workshop (10/27/2011)

Recommendations

Tomoko Nakashima

Fukuoka City Government, International Coordination

"I work with Alexa in my Government job as International Coordinator, and she always works very quickly and produces work that exceeds our expectations. It is our pleasure to work with her.”
Srotoswini Roy

Happy Marketer, Director of Digital Transformation Consulting

"Alexa's dedication to her craft, clarity of thought and simplicity of expression makes her an asset to anybody looking for a content creator. I've learnt a lot from her ability to contextualize content to cater to a varied culture and audience."
Roxann Shapwaykeesic

Team AIBOD, Designer

"Alexa is like a breath of fresh air. She comes to work with a great magnitude of knowledge and experience that she uses to guide projects on their best possible course with efficiency and focus. Working with her on a variety of products has been a positive, professional, learning experience."

Blog

Writing About Technology You Can’t Use
June 19
Spoiler: it’s tough. When I was in my early 20’s, the ability to see in 3D became a thing of the past for me. I’d lost a few pretty important eye functions through some sight-saving surgery (ye
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Contact

Alexa Fukuoka
Fukuoka, Japan

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